Customer Satisfaction Survey
Date:______ Company name: Contact person: Email No.: Fax NO.:
Dear Sirs:
Thanks for your unremitting support for our company !In order to let us understand more about your requirements and advice ,please complete this question form to help us improve ourselves and offer better service! Please full \"√\" in the blank that youconsider degree of satisfaction ,of course you can give yourself advice and try to finish it within 3 days,kindly return to us byemail or fax as below , thank you in advance!
Email address : Fax No. :
Compared with other suppliers,your opinion:
NO.ItemQuitesatisfied101234567Service attitudeQuality of productsDisposal of defective productsImprovement of problemProduction CapacityDelivery requirementsTechnical CapacityMarketing satisfactionSales service9Satisfied87Acceptable65Dissatisfied43Quitedissatisfied21reason and advice10OtherTotal score:□More than 90 points(Satisfactory);□Between 90 and 70 points(Relative satisfactory);□Between 70 and 60 points(Acceptable);□Between 60 and 30 points(Dissatisfactory);□below 30 points (Quite dissatisfactory)Any complaints to XX﹕Any advice to XX:Department(client)﹕ Number: FOR-0096 Customer Satisfaction Survey Version : 1.1Signature:tand more about your requirements and advice ,rvice! Please full \"√\" in the blank that youfinish it within 3 days,kindly return to us by